Chenxi MedicalHangzhou · Zhejiang, China
English
Prepare a summary

Your China care guide

This guide is organized by stage and purpose so you can focus on the steps that matter for your situation.

Ask about your case View checklists

Before you travel

Clarify the clinical question

  • Write down your diagnosis and current treatment stage
  • List the questions you most need a specialist to answer
  • Record recent symptom changes and medication use

Prepare records

  • Diagnosis and treatment summary
  • Imaging reports and accessible original files
  • Pathology, laboratory, and genetic reports
  • Prior surgery, hospital, and medication history

Decide whether a second opinion is needed first

  • Use remote specialist input before committing to a hospital
  • If records are incomplete, confirm what must be added
  • Avoid booking travel before any assessment exists

Confirm hospital and appointment

  • Confirm the appointment is valid and what proof is required
  • Ask whether a referral or invitation letter is needed
  • Ask whether interpretation support is available
  • Keep the hospital international office contact

Prepare visa and travel

  • Confirm visa and entry requirements through official channels
  • Choose accommodation close to the hospital or follow-up site
  • Confirm transport from the airport
  • Keep electronic copies of bookings and appointment letters

Confirm fees and payment

  • Separate coordination fees from hospital and treatment fees
  • Ask which payment methods the hospital accepts
  • Confirm insurance coverage outside your home country
  • Ask about deposits and refund policies

During your stay

Before the appointment

  • Bring your passport, appointment letter, and records
  • Confirm test preparation such as fasting or medication changes
  • Keep a current medication list and do not stop medications alone
  • Confirm when interpretation support arrives

First consultation

  • Ask the physician to restate diagnosis and treatment plan
  • Record tests, their purpose, and when results will be ready
  • Confirm who will contact you about results
  • Confirm the next appointment before leaving

Tests and results

  • Keep both image files and reports
  • Ask whether abnormal results need urgent attention
  • Confirm whether reports are bilingual
  • Do not judge severity without a physician explanation

Admission or surgery

  • Confirm the admission checklist
  • Ask for translation of informed consent documents
  • Confirm the responsible physician and nurse contact
  • Check discharge summary and medication instructions before leaving

Payment and billing

  • Ask for a printed hospital itemized bill
  • Confirm whether invoices can be used for insurance claims
  • Ask about direct billing or later reimbursement
  • Keep all payment receipts

Translation and communication

  • Prepare important questions in writing before the visit
  • Record medication names in Chinese and generic form
  • Do not rely only on online translation for medical decisions
  • Ask the physician to explain unfamiliar terms another way

When you return home

Keep documents

  • Discharge summary, pathology, and imaging reports
  • Medication list, dosage, and schedule
  • Medical advice, review dates, and precautions
  • Hospital contact and medical record number

Communicate with your local doctor

  • Tell your local doctor what tests and treatment were done in China
  • Share a readable translated report summary
  • Explain medications used and when they stopped
  • Ask which follow-up tests can be done locally

Plan follow-up

  • Confirm the first review date
  • Confirm who will review abnormal results
  • Keep a way to contact the Chinese hospital
  • If symptoms change, contact a local doctor promptly

Insurance claims

  • Gather hospital invoices, itemized bills, and physician letters
  • Ask your insurer which translated documents are required
  • Submit claims within the required period

Different goals require different preparation

Orthopedic or surgical consultation

  • Provide original imaging files, not only printed reports
  • Explain prior surgery, implants, and rehabilitation
  • Describe how long pain or functional limits have lasted
  • Arrange record review before surgery

Cancer second opinion

  • Prepare pathology type, stage, and molecular test results
  • List previous treatment regimens and dates
  • State the question that matters most now
  • Arrange review before starting a new treatment

Health screening

  • Confirm fasting, diet, and medication instructions
  • If you take anticoagulants, ask a physician before changing anything
  • Arrange interpretation or bilingual accompaniment
  • Have abnormal results explained by a physician

Abnormal result or review

  • Prepare the report and original imaging together
  • Record when the abnormal finding first appeared
  • Ask why the next test is needed
  • Confirm whether urgent attention is required

Traditional Chinese medicine or acupuncture

  • Confirm provider qualifications
  • Disclose diagnoses, medications, pregnancy, and bleeding risk
  • Do not stop Western treatment because you start TCM
  • Make sure both practitioners know each other's recommendations

Chronic disease follow-up

  • Bring previous control records and recent tests
  • Document any medication changes
  • Ask your local doctor to confirm prescriptions after return
  • Keep the review schedule and warning signs

Before departure

  • Confirm appointment and contact details
  • Bring passport, records, imaging, and medication list
  • Confirm test preparation instructions
  • Arrange interpretation and accommodation
  • Confirm payment and insurance claim requirements

On arrival day

  • Arrive early and complete registration
  • Show your appointment letter and identity documents
  • Bring a written list of questions
  • Note when results will be ready and how follow-up works
  • Confirm whether payment or a return visit is needed

Questions patients ask about the guide

Can you tell me which hospital to choose?

Not from symptoms alone. Hospital selection requires records, specialist input, and actual availability. We coordinate confirmation rather than giving unsupported conclusions.

Can I start without complete records?

Yes. Submit what you have and we will tell you what is missing. Treatment should not be arranged without any records.

What if I do not have a local doctor?

We can still review your case, but we will recommend obtaining basic diagnostic records and identifying who will manage follow-up.

Is this guide medical advice?

No. It explains preparation and process. It is not diagnosis, treatment, or medication advice.

What if symptoms worsen suddenly?

Contact local emergency services immediately. Do not wait for an online reply.

Does this guide suit everyone?

Every case differs. The most useful step is to send your situation so we can tell you what to prioritize.

Prepare your questions

Send us your situation and we will explain what to prepare first.

Start an inquiry